Effective Date: March 2, 2026
Last Updated: March 11, 2026
At Gary Moe Lethbridge Mitsubishi, your privacy is our priority. This Privacy Policy explains how we collect, use, share, and safeguard your personal information, as well as your rights under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial laws. By using our website or services, you agree to the terms outlined here.
Types of Personal Information Collected We collect only the personal information necessary to provide services, including:
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Contact Information: Name, email address, phone number, and mailing address.
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Vehicle Information: Vehicle make, model, year, and service history.
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Transaction Information: Payment details, purchase records, and financing details.
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Digital Data: IP address, browser type, device information, and browsing behavior on our website.
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Preferences: Communication and marketing preferences.
Purpose of Collection We collect and use your information for the following purposes:
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Providing Services: Processing purchases, scheduling service appointments, and managing warranty claims.
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Customer Support: Responding to inquiries, complaints, and feedback.
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Marketing (With Consent): Sending personalized offers, promotions, and newsletters.
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Improving Experiences: Customizing website content and recommending services or vehicles tailored to your interests.
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Legal Compliance: Meeting legal and regulatory obligations.
Consent We will obtain your informed consent before collecting, using, or disclosing your information, except where permitted or required by law. Consent may be provided by checking opt-in boxes, completing service forms, or accepting cookies.
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Withdrawing Consent: You can withdraw your consent at any time by contacting us at marketing@garymoe.com.
Data Retention We retain your personal information only as long as necessary to fulfill the identified purposes or comply with legal requirements (e.g., up to 7 years for transaction records).
Disclosure of Personal Information We may share your information with trusted third parties such as Mitsubishi Canada, payment processors, or for legal requirements. We ensure third-party vendors adhere to strict privacy and security standards.
Cross-Border Data Transfers Your information may be stored or processed outside of Canada (e.g., in the United States) and will be subject to the laws of that jurisdiction.
Your Rights You have the right to access, correct, or request the deletion of your data. To exercise these rights, contact us at marketing@garymoe.com. We will respond within 30 days.
Data Security We implement robust safeguards, including encryption and access controls, to protect your personal information.
Cookies and Website Tracking Our website uses cookies to improve functionality and provide a better user experience (Necessary, Performance, and Marketing cookies).
Updates to This Privacy Policy We regularly update this policy. Significant updates will be communicated via email or website notifications.